This Mom's weekend thousands of students and their mom's will be sitting around trying to make plans due to their main event falling through.
As many are aware the Elton John concert tickets went on sale Friday at 10 AM. Even though many students had the conflict of class, Beasley had no problem selling the tickets out in the time span of 3 hours and 40 minutes. However, out of the 10,885 total tickets sold only 700 were given to students at Beasley.
Many students and their mom's are enraged by the fact they were told the best way to buy tickets would be online, but when they logged onto Tickets West they were greeted by a page saying they were under routine maintenance. Panic came across everyone who hoped to catch a glimpse of the Rocket Man so many ran to Beasley to join the thousands of other students, or tried calling Tickets West only to get disconnected.
Tickets West made this statement on Beasley Coliseums website about the issues that occured.
TicketsWest is pleased to have assisted the Beasley Performing Arts Coliseum in selling out the Elton John performance scheduled for April 12, 2008. Following are some statistics with regards to sales channels:
Box Office: 700 - 6.43%
Internet: 4,460 - 40.97%
Call Center: 2,174 - 19.97%
Outlets: 3,551 - 32.62%
Obviously this onsale generated a tremendous amount of interest, with demand far outweighing availability. Throughout most of the onsale, our web servers experienced over 6,000 concurrent connections. Qwest reported that at one point we had over 5,000 calls per minute running through their circuits to our call center.
The TicketsWest ticketing system was fully functional and transacted orders from all sales channels throughout the onsale period. Due to the heavy traffic to the website, on two separate occasions, at 10:21 AM and 11:12 AM respectively, TicketsWest engineers displayed the TicketsWest maintenance page for a period of approximately 6 minutes in order to allow existing traffic already on the TicketsWest.com site to complete pending transactions.
On the 11th Elton John will also be performing in Missoula. This will be an Encore perfomance from one they previously had on September 28. The same concept happened with their ticket sales the first time through. This is why he is returning and this time the ticket process was done differently. The schools newspaper the Montana Kaimin said in a recent article that ticket sales this time through went much better.
It is interesting that before us another school went through the same situation, and becuase of it is now doing it over. It just makes one think why didn't WSU learn from the mistakes that had already been made?
For more information go to these links:
The Daily Evergreen
The University of Montana
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